In 2023, having an external consultant to assess your business culture and people operations can be one of the most valuable investments for your company. Our experienced approach to culture and people informs our guidance and advice on how to tailor solutions to create an equitable workplace and manage the people within it. We understand that the world of business is ever-changing and no industry is alike, so we work closely with enterprises to identify the best practices for their specific industry and business.
We value the importance of creating an environment where everyone feels safe and secure. To this end, we offer mediation, conflict mitigation and alternative dispute resolution services to help address issues that may arise. Additionally, we provide educational services to help you and your staff better understand the value of a diverse and equitable workplace. We can also help you develop policies and procedures to ensure that your workplace remains a safe and productive place for everyone, and complies with legal obligations.
At Hand & Heart, we take a slow and deliberate approach to decisions. We don't make demanding recommendations with unrealistic integration or implementation schedules. Instead, we take the time to understand why a system, infrastructure or habits already exist. We also educate our clients about impacts and create integrated solutions tailored to the unique needs of each business.
Our goal is to provide the services, tools and expertise necessary to build better and more sustainable businesses. We strive to deliver sustainable solutions that will help your business succeed and prosper. We are proud to be recognised in our industry as innovators in the area of culture and people, and when we work together, we will create a workplace that is diverse, equitable, and productive.
Having worked with companies of different maturities and sizes, H&H has ample experience allowing us to work effectively with your C-suite and team to quickly assess and diagnose issues within the business. From there, we tailor a plan of action around our Hand & Heart Business Ecosystem. We lead this action plan strategy alongside communication with your team and work in 1-on-1 capacities, teams or company wide exercises. We do not just come in for a week and leave. We stay with you to help implement changes and navigate the nuances of a new way of working. And, we do it for a third of the price of large consulting firms.
We teach, guide, and nurture management & boards by making sustainable changes to their business ecosystem to create a better product and a working environment that reflects the company’s values and genuine needs of the staff.
TURN POLICIES INTO REAl changes
Our background in tech start-ups and young corporate environments allows us to work with C-level management and your team to quickly assess and diagnose the issues within your company.
From there, we tailor a plan of action around our Hand & Heart Business Ecosystem. We lead this action plan strategy alongside communication with your team and work in both 1o1 capacities, teams or company wide exercises and we do not just come in for a week and leave. We stick around to help you put changes in place and navigate the nuances of a new way of working. And, we do it for a third of the price of large consulting firms.
We teach, guide, and nurture management & boards by making sustainable changes to their business ecosystem to create a better product and a working environment that reflects the companies values and genuine needs of the staff. Most employees would prefer working on a tech product without crying over a gym membership. If that's not happening – get in touch.
Guiding Managers, HR, and People & Culture Professionals to Diagnose Workplace Issues
Organisations often face conflicts or unresolved issues that can be difficult to understand. H&H provides evaluations, reviews, and audits to help initiate resolution. Our neutral evaluation and audit services enable organisations to identify the source of problems and work towards cultural change.
With a confidential and impartial interview process, H&H facilitates open discussions to create a secure atmosphere. After completion, organisations receive a comprehensive report that includes frequent themes and attainable recommendations to promote team culture and modify behaviours.
Working With Leaders & Managers
Our leadership and management training modules are specifically designed to meet the unique needs of your organisation. We offer the highest quality training, leadership coaching, consultancy, and diagnostic services to develop and sustain a performance-oriented, values-based, and person-centred culture.
Our training is both powerful and easy to understand, informed by behavioural sciences and theoretical frameworks such as whole systems thinking, emotional intelligence, and transactional analysis. Our programmes are tailored to each individual and organisational context, ensuring that the principles and concepts are effectively applied, thus driving optimal performance and having a lasting impact.
Transforming Workplace Structures and Roles
The meaning and function of the traditional HR profession has changed. Traditional, damaging HR policies and procedures should be replaced with more restorative-focused models. A transformation to ‘People & Culture’ better defines the strategic role of this function within your organisation.
When an organisation is looking to undertake a transformational programme of leadership development, HR process redesign, or culture transformation, our diagnostic and dialogic services are an excellent place to start. Our evidence-based approach ensures that we take the time to understand current leadership, management, people and cultural challenges, developing a comprehensive plan for change and development. Our services are designed to support leaders, talent management professionals, HR professionals, lawyers and organisational development professionals to prioritise key areas, allowing organisations to track the impact (ROI) of their investments and programmes over a defined period.
How we deliver
EVERY BUSINESS IS UNIQUE – THAT’S WHY WE TAILOR OUR SERVICES TO SUIT YOUR NEEDS.
We can offer you short or long-term support and deliver it via workshops, 1-on-1 coaching, team sessions, management sessions or as pre-defined education modules that can be delivered digitally or in-house.
We work interactively as we believe that the best way to learn is by doing, supported by expertise.
We also design our solutions with your long-term in mind – our work together is delivered digitally in reusable formats, so you can revisit it when needed and share our solutions when onboarding new employees.
